FAQ

Frequently asked questions

How often do you launch new moi namaste collections?


We are mindful of the time and effort it takes for our artisans to create these beautiful, unique handmade products. So, to keep our relationships stress-free, we work with multiple artisan collectives at different points of the year and release collections seasonally.




What is our Return & Exchange policy?


As a company policy, we do not provide a refund on any product sold. Once the products are sold and the customer have an issue, they can exchange the product for a replacement or a credit note. Read more at https://www.moinamaste.com/shipping-returns




What are the different ways to pay for our order?


Through our webstore, you can pay for your orders through Credit / Debit Cards. If you want to pay by bank transfer please email us at moi.namaste@gmail.com.




Can we find moi namaste products in Helsinki stores?


At this point, we only have a small collection of our products available at sagayoga SPACE studio at Sinebrychoffinkatu 11 A, 00120 as well as Aroha Helsinki salon at Vuorimiehenkatu 16, 00140 Helsinki We, of course, would love to engage with individuals and stores, both big and small that share our mission and values. If interested, please email us at moi.namaste@gmail.com to chat!





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